Operations & Marketing Coordinator

Position Type: Part-time (16 - 20 hours per week)
Position Summary

The Operation & Marketing Coordinator serves as the first point of contact for the St. Paul & District Chamber of Commerce and provides essential administrative, financial, membership, communications, and operational support. This role is critical to the effective day-to-day functioning of the Chamber and supports its mission as a hub for local business growth, advocacy, and community engagement. A high degree of professionalism, initiative, and confidentiality is required at all times.

Key Responsibilities 

Office Administration & Reception

  • Greet visitors in a professional, welcoming, and helpful manner.
  • Answer general inquiries regarding Chamber programs, events, benefits, and services.
  • Maintain office organization, cleanliness, and general appearance, including shared spaces, boardrooms, kitchen, storage areas, and washrooms.
  • Order and maintain office supplies.

Financial Administration & Bookkeeping

  • Perform general bookkeeping using QuickBooks Online.
  • Maintain accurate financial records related to memberships, events, programs, grants, and project budgets.
  • Work with the Executive Director to prepare financial statements and reports.

Membership Management & Member Services

  • Maintain accurate and up-to-date membership records and databases.
  • Communicate with members regarding dues, renewal dates, benefits, events and status changes.
  • Prepare and distribute member welcome packages and information materials.

Written Materials & Communications

  • Draft, edit, format, and distribute correspondence as directed by the Executive Director.
  • Assist with the preparation of agendas, minutes, reports, mailouts, and official Chamber publications.
  • Ensure professional and consistent written communication aligned with Chamber branding and standards.

Website, Marketing & Social Media Support

  • Assist with regular updates and maintenance of the Chamber website, including events, news, and member information.
  • Assist with social media management and content posting (e.g., Facebook, Instagram and other platforms as required).
  • Support online event registration, ticketing, and promotions.

Events & Program Planning

  • Assist with the planning, organization, registration, and execution of Chamber events, meetings, and programs.
  • Support event logistics and coordination with vendors, partners, and stakeholders.

Executive Director & General Support

  • Provide administrative, marketing, and communications support to the Executive Director.
  • Take initiative in completing assigned tasks efficiently and accurately.
  • Assist with special projects, programs, and initiatives as required.
  • Perform other related duties as assigned to support the overall operations of the Chamber.

Professional Standards & Confidentiality

  • Maintain the highest level of confidentiality regarding Chamber operations, financial information, member data, and strategic matters.
  • Represent the Chamber professionally and positively at all times, both during and outside of work hours.
  • Demonstrate strong organizational skills, attention to detail, and the ability to manage multiple priorities.

Skills & Qualifications

  • Strong written and verbal communication skills.
  • Proficiency with Google, databases, CRM systems, QuickBooks Online, and website content management.
  • Excellent organizational and time-management skills.
  • Customer-service oriented with a professional and friendly demeanor.
  • Ability to work independently, take initiative, and collaborate with the Executive Director & Board Members.
  • Passion for supporting local business and community development.

This job description outlines the general nature and level of work performed and is not intended to be an exhaustive list of all responsibilities, duties, or skills required.

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