Mar 27, 2020
COVID-19: Business Information & Links During COVID-19
Covid-19 Information and Resources
Monitor the Situation and Stay Up to Date
Need to stay up to date with the latest news and updates? Use these links and resources:
- Government of Alberta – Covid-19: Information for Albertans, Current Situation and What’s New
- COVID-19 Statistics in Alberta
- Government of Alberta News feeds
- Government of Alberta livestreams and video highlights
- Government of Canada: Actions on COVID-19
- Government of Canada – COVID-19: Updates and information
- Government of Canada – COVID-19: Statistics in Canada
- Bank of Canada Rate News
- CPAC Headline Politics
- Prime Minister of Canada Videos
- Subscription for Public Health Updates
Here are the some key resources you can use as you navigate this challenging time:
Provincial Resources for Business
Federal Resources for Business
- Canadian Chamber of Commerce: Resources for Business
- Government of Canada – Business and Industry: Resources and Supports for Canadian business
- Government of Canada – Canadian Anti-Fraud Centre: Covid 19 Fraud
- Government of Canada – Employment and Social Development Canada: Benefits and Services
- Canadian Chamber of Commerce FAQ Resource
Templates & Guides
Industry Specific Resources
Ensure your business is prepared to handle a potential case of business disruption, including accessing available government resources to mitigate potential financial impacts to your employees and your business.
Review or create a Business Continuity Plan for your organization, ensuring it contains:
- Process to follow if an employee becomes ill;
- Policies around travel;
- Policies around sick leave;
- How to mitigate risk so essential business functions can continue; and
- Internal and external communications plans.
Here are the some key resources you can use as you navigate this challenging time:
- Alberta Prepares: Pandemic Influenza Business Checklist
- BDC Business Continuity Plans and templates for Entrepreneurs
- Business Continuity & Recovery Plan
- Business Continuity Handbook
- Business Continuity Template
- Business Insurance: How is coverage triggered? (Insurance Bureau of Canada)
- Crisis Communication Plan
- Emergency Response Plan Template
- Maintaining business during an infectious disease outbreak
- Managing Cash Flow
- International Chamber of Commerce: Coronavirus Guidelines for Business
With the Insurance Bureau of Canada, the Calgary Chamber developed a tool to help you find gaps in your business continuity plan, and to help you business better prepare for disaster.
- Employment Standards Rules
- Employment Standards for layoffs, recall and terminations
- Payroll Continuity Best Practice Guidelines
- Record of Employment information
- OHS: Respiratory viruses and the workplace
- WCB COVID-19 worker fact sheet (PDF, 57 KB)
- WCB COVID-19 employer fact sheet (PDF, 70 KB)
- Canadian Centre for Occupational Health and Safety
- World Health Organization: Getting your workplace ready for Covid-19
If an employee has to self-isolate
- Employees and employers should work together to explore alternate working arrangements:
- Working from home or remotely
- Doing work that does not require the employee to contact other people in the community or at work
- If an alternate working arrangement is not possible, employees can use paid sick time if their employer offers this.
- Changes to the Employment Standards Code will allow employees who are required to self-isolate or are caring for a loved one with COVID-19 to take 14 days of paid job protected leave to cover the self isolation period being recommended by Alberta’s Chief Medical Officer of Health. More information on this will be circulated when we receive details from government.
- There will be no requirement to have a medical note for such leave or to have worked for an employer for 90 days to qualify for such leave.
- A separate phone line has been set up through Service Canada for queries related to EI sickness benefits relating to COVID-19. The phone number is 1-833-381-2725. The federal government has waived the one (1) week waiting period for Canadians requiring EI sickness benefits for COVID-19, including those who are in a 14-day isolation period. Canadians can apply right away. For employers who do not offer sick leave, or for employees who have exhausted sick leave entitlements, this is an option to provide some compensation.
Funding and Assistance
- ATB and Alberta Credit Union support
- BDC: Support for entrepreneurs impacted by the coronavirus
- Canada-Alberta Job Grant to help offset eligible training costs
- Canada Emergency Response Benefit
- Chambers of Commerce Group Insurance business assistance
- Child Tax Benefit
- Corporate Tax Deferral
- CRA Request for Taxpayer Relief Form
- Education Property Tax Deferral for Business
- Education Property Tax Freeze for Households
- Emergency Financial Assistance
- Emergency Isolation Support
- Employment and Social Development Canada Supports
- Employment Insurance Sickness benefits
- Export Development Canada
- Facebook Small Business Grants
- Family and Community Support Services – Funding for not for profit emergency social services
- Federal Economic Response Plan
- Federal Government Supplementary Unemployment Benefit Program
- Flexibility for Taxpayers
- Free Credit Counselling, Budgeting Help & Debt Consolidation Options
- Income Support Program
- Mobile Health Support: Mobile TELUS Health App
- Student loan repayment deferral (Federal)
- Student loan repayment deferral (Provincial)
- Support for businesses
- Supports for Employees
- Support for Tourism Operators
- Temporary Wage Subsidy
- Trade Commissioner Service: Resources for Canadian businesses
- Utility payment deferral
- WCB Premium Deferral for Private Sector
- Work Sharing Program to avoid layoffs
All Albertans are encouraged to take personal steps to help prevent the spread.
- Practice good hygiene
- Practice social distancing
- Take the Online Screening
- Prevent the Spread Posters
- Resource on prevention and risks
To protect yourself and others:
- Wash your hands regularly with soap and water for at least 20 seconds.
- If soap and water are not available, use an alcohol-based hand sanitizer.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Remember to cough and sneeze into your sleeve or a tissue and then throw away the tissue and wash your hands or use a sanitizer.
- Regularly disinfect your hands, surfaces and objects, such as desks and shared areas.
- Avoid close contact with anyone showing symptoms of respiratory illness such as coughing and sneezing.
- If you have flu-like symptoms and / or have recently traveled to an affected region, immediately consult your health care provider, follow their directions and advise your company.
- If you are ill, stay home and let your work know if needed.
- Avoid travel to higher risk areas and impacted regions.
- Get information from credible sources as misinformation can spread quickly.
- self-isolate for 14 days if returning from travel outside Canada or were exposed to COVID-19
If you have symptoms, like a dry cough, fever, fatigue or difficulty breathing:
- stay home – do not go to an ER or clinic
- take the COVID-19 self-assessment
- call Health Link 811 for instructions and testing
View additional information on Symptoms and treatment
If you see facilities that are not following limitations and restrictions of the province, please notify public health inspectors through the online complaint form.
The Alberta Connects Contact Centre is available seven days a week, from 8 a.m. to 8 p.m. Call toll-free from anywhere in the province by dialing 310-4455 for general information about the Government of Alberta and its response to COVID-19, or for help contacting individual program areas. This line cannot provide medical advice.
- Alberta Emergency Management Agency: Unsolicited Offer Program to provide support
- Awareness resources and documents
- BBB Tips on COVID-19: Don’t panic, be safe and avoid scams
- Being Prepared: A resource for individuals, communities, schools and workplaces
- Canadian Mental Health Association supports
- Conference Board of Canada: resources, research and webinars
- Economic Developers Alberta: Economic Disaster Recovery
- Economic Developers Alberta: COVID-19 Webinar Series
- Find Local Support Organizations: HelpSeeker.org
- Individuals and families preparedness checklist
- Institute for Sustainable Development: Tips for Alberta Business and Community Leaders Working to Address Economic Fall-Out
- Learning Resources: LearnAlberta.ca; My Child’s Learning: A Parent Resource
- Non-profit/voluntary sector preparedness checklist
- Risk-informed decision-making for mass gatherings during COVID-19 global outbreak
- World Health Organization: Coping with stress during COVID-19
Virtual Business Tools
An official global travel advisory is in effect: Avoid non-essential travel outside Canada until further notice.
Check the Pandemic COVID-19 travel health notice.
Check our Travel Advice and Advisories for more information.
If you need financial help to return to Canada, check COVID-19: Financial help for Canadians outside Canada.
Social Media To Follow
- St. Paul & District Chamber of Commerce
- Healthy Canadians
- Travel advice from the Government of Canada
- Canadian Chamber of Commerce
- YXH Business Support
- Business Resource Hub